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Kathy's avatar

1000% on getting your team’s availability BEFORE replying to another group!!!

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Melissa Urban's avatar

It's the WORST when you come back to 12 emails that are all "Can you do Wednesday," and "No, but I can do Thursday, can you do Thursday?" :)

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Noel Fernandez's avatar

Love this! I also frame my emails around:

What I know

What I’ve done

What I need

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Melissa Urban's avatar

LIKE THIS. I love always including your proposed solution and (briefly) why, so I know you've given it thought--even if that's not the final answer.

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