4 Comments
User's avatar
Kathy's avatar

1000% on getting your team’s availability BEFORE replying to another group!!!

Melissa Urban's avatar

It's the WORST when you come back to 12 emails that are all "Can you do Wednesday," and "No, but I can do Thursday, can you do Thursday?" :)

Noel Fernandez's avatar

Love this! I also frame my emails around:

What I know

What I’ve done

What I need

Melissa Urban's avatar

LIKE THIS. I love always including your proposed solution and (briefly) why, so I know you've given it thought--even if that's not the final answer.